Ordering repeat prescriptions
- Come into the practice and request your medication in writing.
- using your NHS account
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
We do not take repeat prescription requests over the phone or email.
For acute medication you must make an appointment with a clinician.
Collecting your prescription
Please anticipate your needs and allow two working days before collecting your prescription.
Repeat prescriptions are reviewed by the doctor. The review date is printed on the right – hand side of the prescription.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription. You can also can ring the practice or use online consult facility.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges
What to do with old medicines
Take it to the pharmacy you got it from or any pharmacy. Do not bring it into the surgery as we cannot take it. Do not put it in your household bin or flush it down the toilet.
Nominating a pharmacy
You need to nominate or choose a pharmacy to collect your prescription from.
You can change your nominated pharmacy at any time:
- Online, on the app or website where you order repeat prescriptions.
- At any pharmacy that accepts repeat prescriptions.
You can usually your prescription from the pharmacy, 3 to 5 working days after you have ordered it.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
We also have pharmacists as part of the practice team who will consult with you on a wide range of areas from your medication queries to chronic disease management.